General
Send Mass Email or Credentials
Assuming that you want to send a mass email to all of your ACTIVE members: From you dashboard: Click on membership status report on the right side of the screen, then you will see all the different statuses. Click on ACTIVE, and you will find the ...
How to get clients into an Excel spreadsheet/Import
For any kind of information export, we do the following.. (This is particularly the case for boxes using Mailchimp/Constant contact. 1.- First go down to Xtentia from your home dashboard. (The cloud icon on the bottom right). 2.- Click on contacts, ...
How To Split Full Name To First And Last Name In Excel?
Feel free to watch this video: https://www.youtube.com/embed/X82QyXhCmxU Or the following instructions. Supposing you have a name roster as the first screen shot shows in single column below, and you need to split the full name to the first name ...
How do I view my Revenue?
All revenue reporting is handled through a single, powerful, easy-to-read report, the Revenue report, that allows you to drill down to individual transactions, and from there to the associated athlete's account/profile. Here are just a view of the ...
How to stream from your android to your TV/Monitor?
Please check out this video if you are planning to stream from your tablet running any android operative system. https://www.youtube.com/watch?v=JgLCvgAFRvA#t=88
How do I adjust the quantities in my Inventory?
FOR: Owners and Staff The on-board Inventory Management system can be used as simply or as robustly as you would like. You can sell products using the system without ever bothering to manage quantity, etc., or you can have the system keep detailed ...
How do I view my Revenue?
All revenue reporting is handled through a single, powerful, easy-to-read report, the Revenue report, that allows you to drill down to individual transactions, and from there to the associated athlete's account/profile. Here are just a view of the ...
How do I manage my athletes' service accounts?
You don't. Box Command automatically manages your day-to-day membership service accounts and only alerts you to the exceptional issues that it cannot handle on its own. Box Command indicates accounts it is handling on its own with green or blue. ...
2015-06-01: Goodbye Newsletter! Hello Dashboard Alerts!
Going forward, we will announce new upgrades to the system through the system dashboard. When a new promotion is imminent or has just recently happened, you will see a dashboard alert above the head of our iconic man. Clicking on the alert will ...
2015-06-01: Enhancements to the Athlete Registration plug-in (aka "Sign-Up")
FOR: New Members The Athlete Registration plug-in (aka "Sign-Up") has undergone considerable enhancements over the last three months. These enhancements include, but are not limited to, the following: Integrated Contracts If your gym uses ...
2015-06-05: Mobile App Splash Page Announcements
Being promoted this June 5th! FOR: Owners and Staff Got a special event coming up? Want to make sure everyone is aware of any upcoming changes in operations or procedures? The mobile app splash page will put your announcement in front of your ...
How do I see who else will be attending a class?
To see other attendees for an upcoming class: From the Home page in the mobile app, tap the Schedule icon. This will put you on the middle screen in the image below. Scroll to the date you are interested in. Note that the current date will always ...
How do I enter my score for a workout?
To enter a score for your workout: From the Home page in the mobile app, tap the Schedule icon. This will put you on the middle screen in the image below. Scroll to the current date. Note that the current date will always show up as the lighter ...
How do I see the Leaderboard for a WOD in my mobile app?
The leaderboard of athlete's scores for any particular day is available in your mobile app. To see the leaderboard: From the Home page in the mobile app, tap the Schedule icon. This will put you on the middle screen in the image below. Scroll to ...
How do I see the %'s on my PR's?
For those strength exercises where you need to know a percentage of your PR on a movement, you can retrieve that percentage directly from the PR section of your mobile app. From the Home page in the mobile app, tap the Tracking icon. Then select the ...
How do I add or remove myself to a class (RSVP)?
Want to reserve your spot in the 6pm class tonight? Or the 7am class tomorrow morning? To schedule yourself (aka "RSVP") for a particular class in your mobile app: From the Home page in the mobile app, tap the Schedule icon. This will put you on the ...
For all other Mobile platforms
The Box Command Portal for Athletes has a responsive design that self-formats for all mobile and tablet formats. To add to your mobile device: Open a browser and go to your box's website. Navigate to whichever page on your box's website is set up for ...
For the Android
The Box Command Mobile App for Athletes is available for immediate install in the Google App Store. If you are viewing this page from your mobile device, click this link: Android Box Command App to install, launch, log in and enjoy! You can also ...
For the iPhone
The Box Command Mobile App for Athletes is available for immediate install in the Apple App Store. If you are viewing this page from your mobile device, click this link: iPhone Box Command App to install, launch, log in and enjoy! You can also ...
August & September 2015 Upgrades
Throughout August and September, we will be releasing a series of upgrades targeted at (1) improving the relationship between the coach and the athlete and (2) making workout design and management easier and more effective. These include: FOR: ...
Want to show off your Workouts?
Use the Workouts Display tool to allow visitors to your website to see the various WODs performed at your box over time. This tool can be set to also display the leaderboard for each workout as well and any associated member comments. The Workouts ...
Display a Schedule of ALL or just SOME of your Classes
Use the Schedule tool to allow visitors to your website to see various class schedules. This tool can be called with a single line of code, which can be configured to cause the Schedule tool to behave in many different ways. For example, add ...
A Simple Sign-In tool for your Athletes to log in with
Although most of your athletes will access their records and tools via the Box Command mobile app, you can still provide a way for them to access their records and tools online as well (the web experience for end-users may be hurtin' but it ain't ...
New Member Sign-Ups
Use the New Member Registration tool to allow visitors to your website to do any of the following: Sign up to attend a free, introductory session Purchase a foundation or beginner set of classes or sign up for any of your on-going programs.You can ...